Returns Policy

Policy

This policy applies only to items purchased directly from our web site "PerformancePDA.com"

PerformancePDA will only accept items that have been approved for return by PerforformancePDA prior to shipment.

Since we sell a wide variety of products, all returns are handled on a case by case basis.

PDA Screens, digitizers, motherboards and batteries that are found to be defective within the 30 day warranty period may be returned for exchange of the same item or refund at our sole discretion. An RMA must be obtained prior to shipment of the defective item. Some items may not be returned. Please see the item ad for return restrictions before purchasing.

You must obtain a Return Authorization Number by contacting PerformancePDA at Returns@performancePDA.com. The Return Authorization Number must be included with the item(s) you are returning. All item(s) returned without prior authorization will be sent back to you at your expense.

You must complete and return the Return Form.

No returns will be accepted after 30 days of the original invoice date..

All items returned to PerformancePDA for any reason are subject to a 20% restocking fee (NO EXCEPTIONS).

Shipping charges associated with returns, for any reason, is the sole responsibility of the sender. Shipping charges paid will not be refunded.

Products that are returned to PerformancePDA not qualifying for refund or credit will be returned to you at your expense.

Returns that been opened, damaged or used in any way, will be returned to you at your expense.

*An item is defined as used if it has been opened. Inspect all items received from PerformancePDA carefully for damage upon receipt and prior to opening it.