Frequently Asked Questions

PerformancePDA is here to help you with your handheld needs. Here are responses to our most frequently asked questions. Here you will find additional information on repairs, warranty, payment, and shipping.

Ordering Problems
Please e-mail us if the answer below does not correct your ordering problem.
Question:
I am having problems placing an order with the shoppng cart. What's wrong?

Answer:
Very often the problem is caused by not entering the correct credit card information.

• Ensure the credit card number is entered with no spaces between the numbers.
• Enter your Name exactly as it is on your credit card.
• Enter your credit card Billing Address (This is where the credit card company sends the bill).
• Make sure you enter the correct Zip Code.
• Enter your name, phone number and email address. We need this to contact you should there be a problem with your order. (We will never sell your personel information to anyone).
  
  

Warranty Returns Policy
Question:
What is your warranty return policy?

Answer:
We provide a 30 Day *limited exchange warranty on all items we sell.

Payment Options
Question:
How can I pay for repairs?

Answer:
You can pay by using your Visa and Master Card credit cards. We also accept money orders, cash or cashiers check. - We do not accept personal checks.

Shipping Options
Question:
Does PerformancePDA ship outside the United States:

Answer:
Shipment outside the United States may be arranged by contacting us at Sales@PerformancePDA.com.

Question:
How long does shipment take?

Answer:
USPS Priority Mail often takes up to 5 business days to arrive.