We thank you for purchasing our products. Enclosed with your purchase is an Inspice Protection Label for your PDA and data to protect against loss. All fees have been prepaid for you (our valued customer) to enjoy peace of mind. If you received a SmartProtec Label, the service coverage period is 48 months. If the label you received does not not say 'Protected by Smartprotec' your service coverage period is 48 months.

Thank you for your business,

Ed Jemmings
PerformancePDA

HOW TO START INSPICE PROTECTION PLAN
Apply Inspice labels on your items that you would like to protect and then activate the labels. Activation is easy, instant and free, only requires the information of your item, email and label ID. No credit card, no sign up needed.

HOW CAN I ACTIVATE AN INSPICE LABEL?

1. Place a label on your item.
2. Go to www.inspice.com. (For Smartprotec use the link provided at the bottom of this page)
3. Enter the label ID (product serial number for Smartprotec) and hit the 'Activate Label' button.

You will be asked to provide information about your item and your email. You will receive a confirmation email with a link for you to click on. The whole activation process is normally completed within 60 seconds.

WHAT HAPPENS IF MY EMAIL ADDRESS CHANGES?

You can easily change your email address on our web site at anytime. To change your email, go to My Inspice.

HOW CAN I GET A SmartProtec LABEL?

PerformancePDA prepays a four year protect plan for our preferred customers.

You can become a preferred customer by placing an order from our web site at www. PerformancePDA.com after February 28, 2004.

The SmartProtec label will be shipped with your order.

No one else can come close to providing their customer's with this great value.

WHAT SHOULD I DO IF I LOSE SOMETHING?

Visit www.inspice.com/MyInspice and then click on My Items to change item status as 'Lost' or 'Stolen' instead of 'In Possession'.

FREQUENTLY ASKED QUESTIONS

Please visit http://www.inspice.com/ippfaq